Do I have the flu?

Talk to a professional and find out more information about your symptoms.

Talk to a doctor to know for sure

24/7 Care Cough, Cold, & Flu Urgent Care

Doctor On Demand® is a trusted provider of 24/7 virtual healthcare for the mind and body, with access to board-certified physicians.

  • Board-certified providers
  • Visits as low as $0 depending on coverage
  • Self-pay available

Doctor on Demand® by Included Health is an independent telehealth option. Genentech does not direct or guarantee prescribing decisions or treatment outcomes.

24/7 Care Cough, Cold, & Flu Urgent Care

Nationwide access to online care for flu, sore throat, cough, congestion, sinus pressure, fever, and more. Meet with a licensed healthcare provider, no appointment necessary.

  • Board-certified providers
  • Self-pay available at $89 per visit

Wheel is an independent telehealth option. Genentech does not direct or guarantee prescribing decisions or treatment outcomes.

How virtual care works

01


Sign up

Create an account with one of our virtual care partners.

02


Talk to a doctor

Get on a video call to discuss your symptoms with a licensed provider.

03


Get the appropriate treatment

If you have a prescription, fill it at a pharmacy near you.

Flu vs cold. What’s the difference?

These 3 symptoms could be signs of the flu.

You don't have to have all of these symptoms to have the flu. If you're experiencing any signs of the flu, don't wait for things to get worse—contact your doctor as soon as they appear.

CHILLS

ACHES

FEVER

Is it the flu or COVID-19?

It is difficult to tell the difference between COVID-19 and the flu because some of the symptoms can be similar.

If you have COVID-19 or flu-like symptoms, contact your doctor. If it is the flu, you may be able to treat it with prescription XOFLUZA. But keep in mind: XOFLUZA does not treat COVID-19.

Is it a cold or the flu?

One sign of the flu is the way its symptoms develop quickly. Use the chart below to check your symptoms.

If you think you have the flu, talk to your doctor within the first 48 hours of flu symptoms and ask if prescription one-dose XOFLUZA is right for you.

How to tell the difference between the flu, COVID-19, and a cold

Signs and Symptoms Flu COVID-19 Cold
Symptom onset Sudden Varies Gradual
Fever Common Common Rare
Aches Common Common Slight
Chills Common Common Uncommon
Fatigue, weakness Common Common Sometimes
Sneezing Sometimes Rare Common
Stuffy and/or runny nose Sometimes Common Common
Sore throat Sometimes Common Common
Chest discomfort, cough Common Common Common
Diarrhea Sometimes Sometimes Rare
Shortness of breath Common Common Not reported/​Rare
New loss of taste/​sense of smell Rare Common Rare

Attack the flu virus at its source with XOFLUZA

In certain patients who are at risk of complications, the CDC recommends treating the flu with a prescription medication within the first 48 hours of experiencing symptoms.* People who are otherwise healthy or at high risk may also be treated early with prescription one-dose XOFLUZA.

Over-the-counter medicines just treat symptoms. Prescription XOFLUZA works differently, with only one dose to attack the flu virus at its source.

*Source: Centers for Disease Control and Prevention (CDC). The CDC does not endorse private products, services, or enterprises. The content provided is for informational purposes only. Find the latest at CDC.gov.

Frequently asked questions

The first 48 hours are critical to fighting the flu with XOFLUZA. When symptoms first appear, ask if XOFLUZA is right for you by:

  • contacting your doctor
  • visiting your nearest urgent care facility

With the XOFLUZA coupon, eligible patients may pay as little as $35 for their XOFLUZA prescription, up to $70 off. Terms and conditions apply.

Once you have your prescription, you can get XOFLUZA through retail pharmacies online or in-store.

One-dose XOFLUZA helps protect you and your family members aged 5 years and older from getting the flu. XOFLUZA may help lower your chances of getting the flu by 87% after being exposed to someone who has the flu, compared with placebo. If a family member has been exposed to the flu, you need to act fast because the window for treatment is short.

Yes. Even if you received the flu vaccine and have still come down with the flu, you can still treat it with one-dose, prescription XOFLUZA. Let your doctor know if you have received a live flu vaccine within the past 2 weeks.

Important Safety Information & Indication

What is XOFLUZA?

XOFLUZA is a prescription medicine used to:

  • treat the flu (influenza) in people 5 years of age and older who have flu symptoms for no more than 48 hours and who are:
    • otherwise healthy or
    • at high risk of developing problems from the flu.
  • prevent the flu in people 5 years of age and older following contact with a person who has the flu (post-exposure prophylaxis).

XOFLUZA does not treat or prevent illness that is caused by infections other than the influenza virus.
 

XOFLUZA does not prevent bacterial infections that may happen with the flu.
 

It is not known if XOFLUZA is safe and effective for the treatment and prevention of the flu in children less than 5 years of age. XOFLUZA is not for use in children less than 5 years of age.

 

Important Safety Information

Who should not take XOFLUZA?

  • Do not take XOFLUZA if you are allergic to baloxavir marboxil or any of the ingredients in XOFLUZA.

What should I tell my healthcare provider before using XOFLUZA?

  • Tell your healthcare provider about all of your medical conditions, including if you are:
    • Pregnant or plan to become pregnant. It is not known if XOFLUZA can harm your unborn baby.
    • Breastfeeding or plan to breastfeed. It is not known if XOFLUZA passes into your breast milk.
  • Talk to your healthcare provider before you receive a live flu vaccine after taking XOFLUZA.
  • Tell your healthcare provider about all of the medicines you take, including prescription and over-the-counter medicines, antacids, laxatives, vitamins, and herbal supplements.

What are the possible side effects of XOFLUZA?
Serious side effects may include

  • Allergic reaction. Get emergency medical help right away if you develop any of the following signs or symptoms of an allergic reaction:
    • trouble breathing
    • skin rash, hives or blisters
    • swelling of your face, throat or mouth
    • dizziness or lightheadedness

The most common side effects of XOFLUZA for treatment of the flu in adults and adolescents (12 years of age and older) were diarrhea, bronchitis, nausea, sinusitis, and headache.
 

The most common side effects of XOFLUZA for treatment of the flu in children (5 years of age to less than 12 years of age) were diarrhea and vomiting.
 

These are not all the possible side effects of XOFLUZA. Call your healthcare provider for medical advice about side effects.
 

XOFLUZA is not effective in treating or preventing infections other than influenza. Other kinds of infections can have symptoms like those of the flu or occur along with flu and may need different kinds of treatment. Tell your healthcare provider if you feel worse or develop new symptoms during or after treatment with XOFLUZA or if your flu symptoms do not start to get better.
 

You are encouraged to report side effects to Genentech by calling 1-888-835-2555 or to the FDA by visiting www.fda.gov/medwatch or calling 1-800-FDA-1088.

Please see full Prescribing Information, including Patient Product Information.

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